Privacy Policy
ISTOS Medical (“we”, “us”, “our”) is committed to protecting the privacy of visitors and customers who interact with our website and digital channels. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure.
When you submit a contact form, request a call‑back, download a brochure, subscribe to updates, or otherwise provide information on our website, we may collect personal data such as your name, organisation, role, email address, phone number, geographic region and any details you choose to share in your message. We use this information only to respond to your enquiry, provide requested information about our solutions, improve our services and maintain our internal records.
Like most websites, we may use cookies and similar technologies to understand basic usage patterns, such as which pages are visited and how users navigate the site. These insights help us refine content, improve site performance and make it easier for visitors to find relevant information. You can manage cookie preferences through your browser settings.
We do not sell your personal data to third parties. We may share limited information with trusted service providers (for example, website hosting, analytics, or email delivery partners) solely for the purpose of operating and improving our website and communications, and only under appropriate confidentiality and data‑protection commitments.
We take reasonable technical and organisational measures to safeguard personal data against unauthorised access, alteration, disclosure or destruction, in line with applicable data protection laws. Data is retained only for as long as necessary to fulfil the purposes described above or as required by law, after which it is securely deleted or anonymised.
You may contact us to request access to the personal data we hold about you, to correct inaccuracies, or to ask that we delete certain information subject to legal and contractual obligations. For any privacy‑related questions or requests, please reach out to us via the contact details provided on this website.
Copyright
Unless otherwise stated, all content on this website—including text, product names, brochures, images, diagrams, icons, graphics, videos and downloadable documents—is the intellectual property of ISTOS Medical or its content licensors. This content is protected by applicable copyright, trademark and intellectual property laws in India and other relevant jurisdictions.
You may view, download and print content from this website for your own internal, non‑commercial reference, such as evaluating our products and solutions for your organisation. Any reproduction, republication, public display, modification, or distribution of our content for commercial or promotional purposes without prior written permission from ISTOS Medical is strictly prohibited.
Product names, logos, service marks and branding elements appearing on this site may be registered or unregistered trademarks of ISTOS Medical or of our global partners. Use of any of these marks in a way that may cause confusion or imply endorsement or affiliation without explicit authorisation is not permitted.
If you wish to quote or reference our materials in presentations, training or publications, we request that you include an appropriate acknowledgement of ISTOS Medical as the source and seek written permission where required. Please contact us through the channels listed on this website if you have questions about permitted use of our content or wish to request a licence.
Disclaimer
The information on this website is provided for general informational and educational purposes only and is not intended to replace professional medical advice, diagnosis, treatment or local regulatory guidance. Clinical decisions should always be taken by qualified healthcare professionals based on the specific context, patient history, diagnostic tests and applicable standards of care.
While ISTOS Medical endeavours to ensure that the information presented is accurate, current and relevant, we make no representations or warranties, express or implied, regarding the completeness, reliability, suitability or availability of the content, products, services or graphics contained on this site. Any reliance you place on such information is strictly at your own risk.
Under no circumstances shall ISTOS Medical, its directors, employees, distributors or partners be liable for any direct, indirect, incidental, special, consequential or punitive losses or damages arising out of, or in connection with, your access to or use of this website, including but not limited to business interruption, loss of data or loss of profits. This limitation applies even if we have been advised of the possibility of such damages.
Some pages may describe product configurations, performance characteristics, or usage scenarios which can vary by region and may be subject to regulatory approvals. Availability, specifications and indications for use should always be confirmed with ISTOS Medical or authorised representatives in your territory and reviewed in the context of local regulations and institutional policies.
Caution Notice
From time to time, unauthorised individuals or organisations may attempt to misrepresent themselves as being associated with ISTOS Medical or our partners. Such activities may include the use of similar names, counterfeit branding, unofficial email IDs, unsolicited product offers or misleading technical claims.
Please note that all genuine communication from ISTOS Medical will originate only from our verified domains, official phone numbers and authorised representatives as listed on this website. We do not request sensitive personal information, payments or confidential clinical data through informal channels such as personal email accounts, generic messaging apps or social media profiles.
Customers and partners are strongly advised to exercise caution when receiving unexpected communication that appears to reference ISTOS Medical, especially where it involves offers that seem unusually urgent, discounted or inconsistent with our published materials. If you are in any doubt about the authenticity of a communication, quotation or purchase request, please contact us directly using the official contact information provided on this website before responding or sharing any information.
ISTOS Medical shall not be responsible or liable for any loss, damage or inconvenience caused by dealing with unauthorised persons or entities claiming association with us. We reserve the right to pursue appropriate legal action against any party misusing our name, trademarks, product documentation or intellectual property.
Hyperlinking Policy
This website may contain links to external websites, resources or third‑party platforms that are provided for your convenience and general information. ISTOS Medical has no control over the content, availability or security of these external sites and does not endorse, guarantee or assume responsibility for any information, products or services offered there.
When you follow a link to a third‑party website, you are subject to the terms of use, privacy practices and policies of that site, which may differ from those of ISTOS Medical. We encourage you to review the applicable policies of any external site you choose to visit before providing personal information or relying on its content.
You may create a text‑only link to the public pages of the ISTOS Medical website from your own website or intranet, provided that such linking does not misrepresent our relationship, does not imply our endorsement, and does not place our content within frames or environments that alter its presentation or context. We reserve the right to withdraw permission to link at any time if we reasonably believe our brand, reputation or users’ experience may be adversely affected.
Deep‑linking to specific documents, use of our logo as part of a link, or integration of our content within commercial portals or applications may require prior written consent from ISTOS Medical. To request such permission, please contact us with details of the intended use, placement and context of the hyperlink.